We will accept returns if product is damaged upon arrival please email us at firstname.lastname@example.org with a detailed description of the damages (photos are good too). We will provide a return address for the item, and will process a refund once the item is inspected. Underwear is final sale.
Please allow 3-5 business days for order processing and verification with an additional 5-7 business days for delivery (USA). International shipments can take up to 3 weeks depending on how far the location is from the USA.
Bing Bang Collaboration items are shipped separately.
We are not responsible for any lost, stolen, or damaged shipments. Any claims must be made between the buyer and carrier.
Due to high volume, we can only process orders as they are received. We cannot combine shipping on orders to the same address.
Orders to the 48 contiguous U.S. states will be shipped USPS priority and a flat rate of $7.99. International orders are shipped via USPS and have a flat rate of $12.99.
*Please be aware of customs, duty fees, and taxes the customer will be liable to pay in any destination outside of the US. We are not responsible for any parcels returned for unpaid fees and will not issue refunds under these circumstances.
If you have any other delivery questions not covered in this section please contact us at email@example.com.